A marketing guru is to speak at an event run by a Cumbrian business group.

Cumbria Business Growth Hub is pleased to be bringing Geoff Ramm, author of marketing tips book Celebrity Service, back to Cumbria.

For Geoff, Celebrity Service started in Cumbria many years ago when he held an event for the Cumbria Chamber of Commerce and he’s excited to be coming back to where it all began.

Geoff's client base includes Emirates, Warner Bros, Metlife, Specsavers and McDonalds.

During his visit, he will be sharing keynote stories alongside the award-winning interactive ‘120’ sessions; where you will create the ideas ‘live’ in the room.

Lesley Robinson, business support manager at Cumbria Chamber of Commerce said: “This promises to be a brilliant afternoon of networking as well as taking away lots of hints, tips and tricks to ensure your business delivers customer service of the highest order keeping customers coming back for more.

Cumberland & Westmorland Gazette: Lesley RobinsonLesley Robinson

“As an attendee at Geoff’s first event, it’s great to be able to bring him back to Cumbria and indeed Carlisle Racecourse where his story began.

“Geoff is a natural presenter, entertaining, enthusiastic and most importantly extremely experienced and knowledgeable in delivering outstanding customer service.

“If you haven’t booked your place already, don’t miss out as we only have a few tickets remaining.”

Covered in the three-hour masterclass will be:

· Geoff’s unique keynote stories.

· The award winning interactive ‘120’ sessions where you will create the ideas ‘live’ in the room.

· Standing out from your competitors in Covid times.

· Responding to enquiries the competition have never thought of.

· Creating a first impression that will have clients sharing your ideas across social media.

Geoff Ramm, the creator and author of Celebrity Service and Celebrity Service Superstars knows that great customer service leads to lucrative, repeat business. Geoff has challenged and inspired entrepreneurs, companies, and organisations across six continents to create award-winning ideas to outperform the competition.

The event will take place at Carlisle Racecourse on Thursday, June 16, from 12:00 pm to 4:30 pm.

Lunch and refreshments will be provided.

To book your place (one per business), email info@cumbriagrowthhub.co.uk.